How to upload payment slip?

After completing the bank transfer, the transfer record must be uploaded/emailed/WhatsApp to our store, and the order number must be indicated. 

1. Upload in website: select "My Account" in the upper right corner of the website, then select "ORDER DETAILS" under this order in "My Orders", then you can upload payment slip on the "Upload Receipt" page.
2. By E-mail: Email to info@implantcentre.com and indicate the order number.
3. By WhatsApp: WhatsApp: (852) 9014-9399 and indicate the order number.

After receiving the payment record, our customer service staff will contact you by email/WhatsApp/phone as soon as possible to confirm the order and arrange the delivery details.

如何上傳入數紙?
完成銀行轉賬後必須把 轉賬紀錄，上傳/電郵/Whatsapp 給本店，並註明訂單號碼。

1. 上傳入數紙：在網站右上角選擇”My Account”，然後在”My Orders”選擇是次訂單內的”ORDER DETAILS”，便可在”Upload Receipt”一頁上傳入數紙。
2. 電郵入數紙：電郵至info@implantcentre.com 並註明訂單號碼。
3. WhatsApp入數紙：Whatsapp: (852) 9014-9399並註明訂單號碼。

完成付款後，我們客戶服務員會盡快以電郵/WhatsApp/電話和你聯絡，並確認訂單及安排送貨詳情。

How long does the delivery time of the self-pickup service take?

Select "Pick Up" on the checkout page. After you complete the checkout and receive the confirmation email, a pick-up notification will be sent to you by email/WhatsApp/phone within 2 working days at the earliest. Customers are advised to pick up their orders within 7 days of receiving the notification. 

自取服務的運送時間需要多久？

在結帳頁面選擇「自取」，完成結帳並收到確認電郵後，將於最快2個工作天內，以電郵/WhatsApp/電話的方式發出取貨通知。我們建議顧客在收到通知7天內前往本公司領取。

Is there a charge for using the delivery service?

Any purchase of HK$800 or more in a single order (calculated based on the final consumption amount after discount or/and use of e-coupons and promotional codes) can enjoy a free delivery service (except alcohol). For orders under HK$800, a delivery fee from HK$50 will be charged for each location. A dedicated wine delivery fee of about $300 (up to 6 boxes per order) will be charged for each location.

使用派送服務要付運費嗎？

凡於單筆訂單內惠顧滿800港元或以上（以折扣後或/及使用電子優惠券及推廣優惠碼後之最終消費金額計算），可享一次免費送貨服務（酒類除外）。未滿800港元之訂單，每個地點需收取最低50港元的運費。酒類專用送貨費用為每個地點約$300(每個訂單最多6箱)。

How long does the delivery time take?

Under normal circumstances, deliveries (except alcohol) will take at least 3 working days after the order is confirmed. For details, please refer to SF Express.

Alcohol products can be usually delivered to the designated address on the next working day after the order is confirmed. 

派送時間需要多久？

一般情況下，產品（酒類除外）在完成結帳並確認訂單後，可於最快三個工作天內送到指定地址。詳情以順豐速運為準。

酒類產品在完成結帳並確認訂單後，可於最快第二個工作天內送到指定地址。

Can the goods be delivered out of Hong Kong?

The current online store delivery service is limited to Hong Kong. For further enquires, please contact us.

可以送貨到香港以外地區嗎？

目前網上商店派送服務的服務範圍僅限於香港。如有需要，可與我們聯絡。